VCSA 6.7 U3 sends no log data to syslog server

VCSA 6.7 U3 sends no log data to syslog server

Recently a customer noticed that all his vCenter Server Appliances (VCSA) running 6.7 U3 (6.7.0.40000 respectively 6.7 build 14368073) do not send any data to syslog server any more. Rebooting VCSA or restarting service gets the system to send data again – for a few minutes. Changing syslog-settings in Appliance Management (VAMI, Port 5480) also brings VCSA to send logs for a few minutes.

VMware support know this issue already: rsyslogd is causing the problem. It will be fixed in 6.7 U3 P01. These days VMware release vCenter 6.7 U3a (6.7.0.41000). This version did not fix this issue. Hope, P01 is coming soon.

[Update] This issue could be resolved in U3g. In release notes, it is not mentioned.

6 responses to “VCSA 6.7 U3 sends no log data to syslog server”

  1. Preetam says:

    Is this fixed? do you know in the latest version.

  2. woifgaung says:

    Problem version of rsyslog seems to be: 8.37.0-2, which is running in U3a and U3b. U3c I did not test up to now.
    To check your version, run this command in VCSA shell:
    rpm -qa | grep -i syslog

  3. woifgaung says:

    According to VMware support, rsyslog version 8.1907.0-1 should be the solution.

  4. Tim says:

    FYI – this is fixed in U3G. just updated our DEV environment. RPM package version is ; rsyslog-8.1910.0-2.ph1.x86_64

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